Privacy policy
We value our customers and respect your personal privacy. All personal information collected is strictly used to ensure efficient processing and fulfillment of your orders, clear communication, and an improved shopping experience.
We will not sell, rent, trade, or share your personally identifiable information with any third party, except as necessary to process your order or as legally required by law.
Information Collection & Use
When you visit our store or make a purchase, we collect necessary personal details to fulfill your orders and provide customer support:
Contact Information: Name, email address, phone number, and shipping/billing address. This information is used to process orders, send order confirmations, provide delivery updates, or contact you if there is an issue with your order (e.g., stock availability or delivery details).
Payment Information: Payment details submitted during checkout are processed securely via encrypted, PCI-DSS compliant third-party payment gateways. We do not store or have direct access to your full credit card or sensitive bank credentials on our servers.
Account Credentials: If you create an account, customer IDs and profile details are maintained to verify your identity and manage your order history.
Data Security
We take precautions to protect your personal information online and offline. Our store is hosted on Shopify and utilizes SSL (Secure Sockets Layer) encryption across all web pages and checkout processes to safeguard sensitive data submitted on our website.
Pre-Orders & Product Availability Disclaimer
As a specialty retailer of collectible figures, toys, and hobby merchandise:
All products offered for sale are subject to availability from original manufacturers, official distributors, and licensed suppliers.
We act as a retailer, not the direct manufacturer. We are not liable for manufacturer delays, production batch revisions, specification changes, packaging modifications, or allocation cuts imposed by suppliers.
In the event an item or pre-order is cancelled or rendered unavailable at the manufacturer/distributor level, we will contact affected customers to offer an alternative item or issue a store refund/credit in accordance with our store policies.
Third-Party Services & Shipping
To complete your orders, we share relevant shipping and contact details (e.g., recipient name, delivery address, and phone number) with trusted logistics and fulfillment partners (such as courier services) solely for order delivery and tracking.
Updates to This Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any updates will be posted directly to this page.
Last Updated / Effective Date: August 26, 2026